Our Ambassadors are are critical to health and sustainability of our community. Providing support whilst adhering to Government hygiene and PPE standards. $39. Your relationship manager is a dedicated Hireup staff member who is there to help you get the most out of the Hireup platform. Being NDIS-registered means we are committed to the highest levels of safety for our users. Domestic and Family Violence (DFV) Connect Line 1800 879 163. 95 weekdays and $78. Message on the go. Event Overview: Date: Friday, 1st December; Time: 10:00 am - 2:00 pm; Venue: Crown Riverwalk, Southbank – Yarra PromenadeNDIS Individualised Living Options (ILO) with Hireup. Hireup Ambassadors are Hireup users who are also employed by Hireup to help with different activities and initiatives across the the community. Hireup is an online platform for people with disability to find, hire and manage support workers who fit their needs and share their interests. 5 Right to request casual conversion (a) A person engaged by a particular employer as a regular casual employee may request that their employment be converted to full-time or part-time employment. Our Home and Living coaching experts and advocacy teams can help with all stages of your ILO journey: Apply for ILO funding. Hireup is an online platform where people with disability can find, hire and manage support workers who fit their needs and share their interests. You are required to report situations where you believe, suspect or have reasonable. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Click Forgot password, which is located below the Password field and just above the log in button. Location. If you'd like to contribute, write opinion pieces or have thoughts for future content. 4. This means, we can only claim the full cost of support booked within the below fields marked “Yes”. Get in touch with your Hireup team to advise them of your suspension and cancel any future bookings. Find disability support workers in Grafton, NSW who meet your needs. Hireup understands that our model may not be the right fit for every person seeking support and we are committed to having honest and fair conversations with all users about Hireup's capacity to meet their support requirements. Payroll and invoicing. Employers have until the 14th of July to report your income statement. If you need further information, please contact our Community Support Team on (02) 9113 5933, send an email to hello@hireup. Find Support Workers for NDIS & Disability Services. au. Good management team, better salary, you can contact the client directly. Hireup has an incident response team that is available 24/7 to investigate and resolve incidents. com. To use Hireup, clients can either use NDIS funding or their own personal income to pay for support. You can also give us a call on 02 9113 5933 (Monday to Friday 8:00am to 5:30pm (AEST/AEDT) or email our Community Support team at hello@hireup. When a support worker has a meal with the person they’re supporting as part of the shift. Users seeking support will post a job on the board and as a Hireup worker you’ll be able to browse or respond to any jobs you are interested in. Hireup Support Workers are not paid for travel time to and from a shift (also known as provider travel). Jess Rowlings, a neurodivergent speech and language pathologist, had just begun as a researcher at the University of Melbourne. Contact Hireup. 1. 00am - 5:30pm Monday to Friday) Email hello@hireup. Your first message should include: A polite greeting. Hireup offer optional fortnightly workshops for support workers to upskill and build their knowledge in areas relevant to their role. All approved Hireup users can interact on Hireup. Complete your profile and sign your employment contract. com. Providing support to people with Autism and ADHD. If you were to use Mable or work as an independent support worker you will need to have an ABN, insurance and relevant paperwork such as a blue card, NDIS workers clearance card, CPR/First aid (some of which I'd assume you'd already have for Hireup). At Hireup we recognise that carers play a vital role in providing daily care and support to people with disability. Pay at Hireup. au if you have any questions. For people who don’t receive funding through the NDIS, this could include: Self-funding through personal income. Level 2: $150,000. Requiring medication that is to be given by disability support worker to be in a blister pack. Collect and upload your pre-employment checks. 2. Thanks to your valuable input, we were. Hireup's hourly costs start at $59. Listen openly and without judgement to the disclosure. From verifying all support workers to proactively monitoring and responding to incidents, explore how we’ve built a number of safeguards and policies to ensure our community is safe at all times. Support workers will provide their own meals during. Scroll down and select profiles to view more or save them to your list. How Does Hireup Work? Learn more and find answers to frequently asked questions. Depending on where you live, you may be required to get a state based screening, working with childrens check, or working with vulnerable people check. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033A meet and greet is a 15 minute, free of charge, catch up between the support worker and the client. It is a client led prize and focuses on the individual stories clients will be sharing about their support workers. au. A support worker can only be booked for one shift at a time. All Hireup support workers are entitled to superannuation payments. au. A news-wrap - each week-day - of media stories about the disability sector. com. Requirements for driving your own vehicle. Hireup charges $0. Clients are required to fill out a Booking Note, a brief 1 to 2 sentences detailing what they expect to happen during their Hireup booking. Depending on your business structure, your legal name may be: your own name if you’re a sole trader. If you have agreed to provide transport support and drive your own car during a shift, you are entitled to claim $0. If you can’t get in touch with them, please contact Hireup on (02) 9113 5933. Or you can lodge an appointment request/live chat with their team online at or texting 0401 33 77 11. Find disability support workers in Melbourne, VIC who meet your needs. The standard hourly cost to clients is $59. I love HireUp. To support people under the age of 18 in the Northern Territory, you will need to hold an Ochre card. If you are thinking about leaving, there are some steps to take before you de-activate your account: Notify the people you are supporting that you are finishing with Hireup. Our PPE approach during COVID-19. You only pay for the support that you book. If the booking has already occurred, changes can only be made by your support worker. It’s now a labour shortage…”. If you have any questions, please contact us at hello@hireup. Once logged into Cited you will see a request from Hireup to provide your renewed document. This will start the 8 hour sleep over component of the booking. Once you've completed these three simple steps, you can start to find work that suits you. And before you know it, you’re up and running! The app is so easy to use. Australia’s professional association for creative art therapies ANZCATA says that art therapy “can provide. au and include “incident report” in the subject. As a Hireup disability support worker, you will eventually need the Worker Screening Check. 75 (+$3. Opinion. Your incident report has received by Hireup and will be reviewed by a member of our team. All Hireup support workers are hired as casual employees. Hireup's prices come in below NDIS rates and we take care of insurance, tax, payroll and superannuation, as well as verification, training and development for your workers. Hireup withholds tax from your salary and wages (there’s no need for an ABN or for you to withhold your own tax) You choose which super fund we pay your super contributions into. Its. After that, you’ll notice updates on our social media, marketing materials and videos. 95. ago. Your incident report has received by Hireup and will be reviewed by a member of our team. Each profile needs to have its own email address registered, as you will use this for logging in, invoicing, and being contacted by the Hireup team. Once you’ve provided your client’s details, click. This includes transport to or from a Hireup booking as well as during a booking. And an unpaid meal break of 30 - 60 minutes (no less) when working in excess of five hours. Your incident report has received by Hireup and will be reviewed by a member of our team. 91. +$4. Help Centre. Its Australian Business Number is 32600120787. Your feedback was crucial in informing this decision from the NDIA. Level 2: $150,000. With Hireup, you get full choice and control over your supports Access a range of supports, from home-based assistance and outings to high-intensity and complex support. The code asks that you: act with respect for individual rights to freedom of expression, self-determination and decision-making in accordance with applicable laws and conventions; respect the privacy of people with disability; provide supports and services in a safe and competent manner, with care and skill; act with integrity, honesty and. Thanks again for all of your ideas and feedback Clare, Roselin and Megan! Hi Clare, i agree with you. Excluding super means that the rate shown does not include this. It is important to understand that you are not covered by Hireup's insurance if you are involved in an accident in: your vehicle. The Hireup standard rate is $59. If you have any other questions,. How you manage your support is up to you — post a job to find your own workers, or get us to find and book workers for you. The NDIA has a maximum rate we can claim under each support category. If you have any questions about the Appointment Hub, please call Acacia EAP at 1300 364 273. Written by Hannah Diviney. You have also committed to following the Hireup policies and procedures, including our Code of Conduct for people seeking support. Choose from 1,198 NDIS certified support workers available near you on Hireup. To find Hireup, enter our address, Ground Level, 120 Pacific Highway, Greenwich, NSW 2065. All support workers will need to provide: A National Police Check issued within the last 12 months. Have a photo ready that you can use as your Hireup profile photo. Hireup is the legal employer of all support workers on our platform. ABN details help; Entity name: HIREUP PTY. You can contact our team on (02) 9133 5933 anytime Monday - Friday between 9:30am - 4:30pm or via email at engagement@hireup. If you are asked to provide support beyond what is outlined above please contact Hireup on (02) 9113 5933 or hello@hireup. The Account Manager is the point of contact for all matters relating to the account, including the emergency contact. You can also give us a call on 02 9113 5933 (Monday to Friday 8:00am to 5:30pm (AEST/AEDT) or email our Community Support team at [email protected], Hireup support workers can assist you with home cleaning and help in the garden, but this is different from hiring a professional cleaning service or gardener. If you are in need of providing an employment reference for the purposes of a lease/loan application with a property/lending manager, please contact Hireup at hello@hireup. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Here’s how to find it: Once logged in, navigate to the top right of the platform, click on your name located beside the messages icon. Receiving an allegation or suspecting abuse or neglect of a person seeking supportHireup was born out of this lived experience with the purpose of enabling the pursuit of a good life for everyone. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Hireup is committed to supporting people with disability and their families to access appropriate and flexible support. As a casual employee, you are free to work across as many companies as you like. Conduct a review and investigation into the. We have a better future in our sights. com. The way you can spend your funding is flexible, for example, you can choose to have just two long 14 day stays or numerous short weekend trips. Information on the Coronavirus (COVID-19) With Hireup, you get full choice and control over your supports Access a range of supports, from home-based assistance and outings to high-intensity and complex support. On top of this, the team ensures that each piece of feedback is reviewed and responded to swiftly and discreetly. It was introduced from the 1 February 2021. Hireup is responsible for reporting all routine and PRN restrictive practices to the. A valid First Aid certificate. Support Worker Job Description. The purpose of this statement is to provide guidance to Hireup Clients and Support Workers on what can be expected if Clients request support with sexual activities. The rest covers: Worker taxes. • 10 mo. You'll get a list of interested workers and can message or book who you like. Hireup understands that everyone has their own unique experience when committed to their personal recovery journey. If you need to apply for a WWCC or to update your. If you have any issues completing the training during a weekday or within the 30 day period please contact Hireup on (02) 9113 5933 or hello@hireup. superannuation and 25% casual loading). Sign up for Hireup,. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Your incident report has received by Hireup and will be reviewed by a member of our team. Hireup charges $0. au. Hireup reports your end of financial year payment summary to the Australian Taxation Office (ATO), which you can access at the end of each financial year. 3rd August 2022. Even as the Hireup team swapped their work desks for their own remote workspaces, the Hireup office team continued to ensure all 200 staff members have remained connected. Fill gaps in your roster, find specialised support for your clients and explore. 93 super) and comes in above level 3. Visit Hireup's Help Centre for information about Hireup, finding support, and navigating the NDIS: Hireup Help Centre. com. com. Comply at all times with Hireup's Providing Safe Transport Policy. Start conversations with any worker on Hireup. Hireup provides comprehensive insurance cover to protect Hireup users. Hireup is an NDIS provider that is revolutionising the way people with disability find, hire & manage support. Personal Protective Equipment (PPE) reminder. For your carer, it is a chance to have some time for themselves. Where to start: 1. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Six weeks on from Lizzo changing her lyrics, Beyoncé drops the same ableist slur. Hireup support workers receive $39. Phone (02) 9113 5933 (8. If you’d prefer to hire a support worker in the location you’re visiting, Hireup can help you find a support worker in Australia who meets your support needs and is available during your travel dates. Hireup’s online platform and Community Support team. Throughout my journey with Hireup, I have had some amazing opportunities to take my clients places which enrich their quality of life and support them to learn and thrive in many different environments. Support workers are not permitted to administer Pro re nata (PRN) Schedule 8. A weekday booking is between 6am and 8pm. Email For general enquiries, email the Hireup team on: [email protected] I need an ABN? No, all Hireup support workers are employed as casual employees. Under the Profile Picture avatar, select Take A Picture or Select A Picture (in which you can upload an image from your personal files)Our table of claimable supports will provide a summary of the support budgets Hireup is registered to claim [email protected] workers who join Hireup are checked and verified to keep our community safe and secure. On 1 June, we announced that Hireup Impact Grant applications were open. Superannuation is paid in addition to this. With the app, Hireup clients and disability support workers can find the right support and work easily. An account manager helps a person seeking support manage their Hireup profile. And, that’s an ABN is in a nutshell. Only pay for the hours you book. You can access your Digital ID when logged into your Hireup account: Your Digital ID. We pay good writers with disabilities and good ideas - it's part of Hireup's commitment to our sector. Please contact our team on (02) 9113 5933 or hello@hireup. The follow up payment is prompt. Written by Harriet Dwyer. NDIS Worker Orientation Module. At Hireup we’re committed to building better connected communities, by bringing people together to share experiences, and feel supported. The Department of Health has a national coronavirus and COVID-19 vaccine helpline, available during regular business hours. If your account access is suspended, Hireup will: Write to you to explain the reason (s) for the suspension. Hireup’s NDIS Navigator team supports clients to understand and navigate the NDIS and broader disability ecosystem, and achieve increased knowledge, confidence, and capacity to develop and use. You are a talented resource they give you shifts or you move on it’s your life, your choice ,your career and your voice. Cultural and linguistic requirements. Along with proof of your identity and right to work, you’ll need the following documents to be verified via our trusted partner. superannuation and 25% casual loading). From the drop-down menu select Settings. From $80 to $145 (dependent on state of residence) First, start your Hireup application and. Keep the conversation professional and relevant to the support the person requires. Introduction. Once you have found someone seeking support on Hireup to support, you’ll be able to message them through the platform to arrange the date, time and location of your shift. They provide skills and materials prior to the start of the role. Smart Safeguards & Matching. Display your vaccine status . It is our responsibility to ensure that our users:Important Information. All Hireup support workers are required to provide the following checks during their application process and will not be approved until all checks have been verified by our on-boarding team. Hireup is a platform that gives you an opportunity to work with multicultural and diverse background. Click edit again to make any changes to the start or finish times if needed, and add in your kilometres (if you provided transport support) Click save and submit. For NDIS participants, funding for assistance in daily living within core supports may fall in this category. At Hireup we’re committed to building better connected communities, by bringing people together to share experiences, and feel supported. All Hireup support workers are hired as casual employees. Our comprehensive insurance cover includes public liability, professional indemnity and workers compensation. 68 (incl. It all runs so smoothly, which is a breath of fresh air! Jobs are easy to find, and book. Your incident report has received by Hireup and will be reviewed by a member of our team. One for you as a Support Coordinator, and settings for each individual client account you manage. Check out what types of support you can receive on Hireup. Other filters including repeat booking and vehicle allowance can be added or removed. Master_Sherbert9100. When Jess discovered there was a guy in her. Find your booking on the platform and click ‘cancel booking’. As a sibling growing up alongside a brother with a disability, Jordan knew how important it. Update your status and we’ll display this information on your profile. Through your myGov portal, your payment summary will be called an ‘income statement’. Your shift is then sent back to the client. Need to inform us about exposure to COVID-19?. In the meantime, if you have any questions, please don’t hesitate to contact our team on (02) 9113 5933 or hello@hireup. We’ll ask what you and your client did during this booking, and you should describe the support. This does not include people who provide. 96 per kilometre. 67. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033To support people under the age of 18 in VIC, you will need to meet the above requirements, as well as hold a VIC Working With Children Check (WWCC) for employment purposes. If your funding is plan managed, our finance team will issue your Plan Manager with an. Get started. Know how much a shift will cost before you book it. The vulnerability of the person seeking support. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Hireup Pay Cycle. Hireup has worked with Cited to create a better. should be reimbursed by the client. Along with proof of your identity and right to work, you’ll need the following documents to be verified via our trusted partner Cited. Your availability to provide support. New Users. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Hireup was built to give support workers flexibility and the ability to work on your terms. Click the booking in which you wish to cancel. Verification usually takes 2-3 days. You will be joining the team as a disability support worker. Your support worker will need to go through the application process and have our applications team verify their pre-employment checks. This includes transport to or from a Hireup booking as well as during a booking. 8:00pm to 12:00am. As a support worker, you are accountable to the client you are supporting or their account manager, you should always be in contact with them if there are any changes to your shift. We ask that you let your support worker know about the cancellation at least 48 hours before the start of the shift. We know that any successful community is built on a foundation of trust, so we've created this Code of Conduct (“Code”) to enable you to understand how you can participate positively in our community. We capture this information as we want our support workers to walk into each shift. For Support. Connect with the Recruitment team. Answer the relevant questions and provide as many details that you are aware of in relation to what happened and lodge the incident. Hireup offers support in many forms for our workers, from mandatory paid training to checking in and debriefing after shifts. If you wish to make a complaint, please complete the below Complaint Form, or phone us between 8:00am and 5:30pm on (02) 9113 5933. Anyone can notify Hireup of an incident by using one of the following ways: Using our online incident report form. Join Hireup and work the hours you choose, supporting people with disability across Australia. They’ll then make a booking with you, which you can confirm via your dashboard. If you would like to discuss an incident with us, please contact the team via [email protected] tell you more about the partnership, we spoke with Kirsty, The Achieve Foundation’s. For Support Workers Everything you need to know about working for Hireup. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Hireup's prices come in below NDIS rates and we take care of insurance, tax, payroll and superannuation, as well as verification, training and development for your workers. Read our story. 95 with varying rates for evening, weekend, public holiday, sleepover and less than one hour bookings. You will be joining the team as a disability support worker. Recruit someone from within your existing networks. Our Community Support team is equipped with health and safety expertise and a swift and discreet incident response procedure. Depending on how you engage with Hireup and its representatives and use the Platform, we may ask you to share, or may collect your ‘personal. Depending on how you engage with Hireup and its representatives and use the Platform, we may ask you to share, or may collect your ‘personal. It is also the advice given to people looking for support in 90% of cases. Hireup is an NDIS-registered online platform for people with disability to find, hire and manage support workers who fit their needs and share their interests. We let users pass on their own contact details for privacy reasons so. Yes, Hireup is compatible with most forms of funding. Out of 25 finalists, there will be 10 Good Life Award winners. com. All Hireup workers start at our standard rate, and it is possible to pay your workers more than the standard rate. 3. The grants were a first for our organisation. Advise the person you are supporting that you will need to share this information with the Hireup Support Office team. To further its impact, we’re excited to announce Hireup has partnered with The Achieve Foundation, who have generously matched our grant pool. Join Hireup as a support worker. 1000 Texan Trail #125 Grapevine, TX 76051 469-420-5255. If you have agreed to provide client transport and drive your own car during a shift, you are entitled to claim a vehicle allowance of $0. Required training. Read our guides and resources for support work, from getting started, to the NDIS Worker Screening Check, pay rates, support types and more. 75 per hour (inclusive of 25% casual loading). Payroll and invoicing. Hireup users are: people with disability (and their families) who are seeking one-on-one support services. superannuation and 25% casual loading). However, it is against your employment contract to take work from. Or you can lodge an appointment request/live chat with their team online at or texting 0401 33 77 11. Support plans are a vital part of providing appropriate, positive and safe support for users on our platform. Funding for Stage 2 is allocated according to one of the following Levels: Level 1: $105,000. For more information on how we respond to feedback and complaints, visit our Statement on complaints. In partnership with leading industry experts, we've developed 8 unique, interactive and tailored modules that cover diverse topics from how to prevent abuse and neglect, to best practices for providing. Find, hire and manage one-on-one disability support workers. If you have any issues completing the training during a weekday or within the 30 day period please contact Hireup on (02) 9113 5933 or hello@hireup. We have a dedicated team of trained staff in the complex. Read about Hireup's Pricing for people seeking support, and our industry-leading wages for support workers. If you have any questions, please contact us at hello@hireup. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Hireup has built the following safeguards to ensure safe practices are used: Medication Authority Forms (MAF) completed by all clients who require medication administration. au. All you need to start is your name, email and a password. When we contact you about Hireup, we might ask you to take part in research about our community. property leases. Guidance on providing safe transportation while practising social. Written by Melanie Dimmitt. Stage one: Exploration and Design. Hireup withholds tax from your salary and wages (there’s no need for an ABN or for you to withhold your own tax) You choose which super fund we pay your super contributions into. This ILO funding is allocated via a support category in the latest NDIS Price Guide called ‘Individual Living Options’. For the purposes of this policy, the term “vehicle” refers to cars, utes, vans and other. Hireup workers do not get paid for the time they spend traveling to and from a shift. First, start your Hireup application and upload your Photo ID (driver’s licence or passport). Your Hireup week panel located at the bottom of the Dashboard screen. 75 (+$3. Buddy shifts allow new support workers to shadow an existing support worker to learn about the tailored requirements and ways a person likes to receive their support. ABN. If a weekday booking ends after 8pm and at/or before 12 midnight, the entire shift will be charged at the evening rate. Under the terms of the service agreement you have with Hireup, you also have responsibilities for the day-to-day coordination and management of the support. 100% Choice. Announcing Hireup’s Impact Grant recipients. Oztraliiaaaa. You’ll be asked to upload it as you create your account. That’s why we’ve launched Hireup Impact Grants. 1. This is an expectation we set for ourselves, our support workers and our platform. 2. As your employer, Hireup takes care of all payroll duties such as: Pay. If you have any questions about the Appointment Hub, please call Acacia EAP at 1300 364 273. Your incident report has received by Hireup and will be reviewed by a member of our team. au or on (02) 9113 5933. Company update. 4. home care and support workers looking for work. Public Liability Insurance. Build a profile that shares your needs, interests and goals. Hireup charges $0. 99 per kilometre to Clients. We’re thrilled to be delivering such an immersive and high impact program and hope that in time, more. 5. Choose from 9 NDIS certified support workers available near you on Hireup. ABN status: Active from 15 Jun 2014 Entity type: Australian Private Company: Goods & Services Tax (GST):. So if you are a NDIS participant and need help, book a call with us. All support workers will need to provide: A National Police Check issued within the last 12 months. Such an awesomely easy set up process. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033Abuse and neglect involves a person or a group of people exercising power and control over another. This person handles managing all aspects of the platform. “We want reliability and the compassion that I know someone can support Ben with responsibility and due diligence, as if I was there. Tap the ‘search’ tab at the bottom (magnifying glass icon) 3. Agree to complete a Hireup online incident form in the case of any incident or near miss event. Hireup Support Workers are not paid for travel time to and from a shift (also known as provider travel). Cultural and linguistic requirements. Suspension. com. Compatible with all forms of disability support funding including the NDIS. That’s why all support workers who actively work on Hireup are required to complete relevant training. com. Currently, payment for additional expenses incurred on a shift will need to be managed by direct arrangement between the client and their support worker. Read about Hireup's Pricing for people seeking support, and our industry-leading wages for support workers. Your incident report has received by Hireup and will be reviewed by a member of our team. Learn more about our approach to Complex and High Intensity Supports. Hourly. 95. au or (02) 9113 5933. Hireup provides comprehensive insurance cover to protect Hireup users. Read about Hireup's Pricing for people seeking support, and our industry-leading wages for support workers. Be sure to give the people you are supporting enough notice to. If you don't complete your assigned training within 30 days, we will cancel any existing bookings you have that involved specialised support. Call Hireup on 02 9113 5933 or submit an incident report to the abuse and neglect disclosure. There are many ways that you can engage with Hireup, its representatives or the Platform including (but not limited to) via telephone, email, post or in person. For Jordan, the design of Hireup comes from a very personal experience. Oztraliiaaaa. Read about Hireup's Pricing for people seeking support, and our industry-leading wages for support workers. All you need to start is your name, email and a password. Hireup has an incident response team that is available 24/7 to investigate and resolve incidents. Support Coordinator settings: When you are on your home screen, click the menu button and then you will see Coordinator Settings.